Reminder of Zoom Support Resources

作为一个提醒，如果你是开始使用Zoom或想了解更多关于如何提高您的体验的提示，请利用以下资源。

• MSU Video Conferencing page
• Faculty How-to Orientation on Zoom
• Live Training by Zoom
• Zoom Training with ITDS

Additionally, Zoom provides a large number of documents, videos, and tips on the Zoom page.

If you are looking for technical support, as a first step, please check out the one-minute “how-to” videos on the Zoom Support page for assistance. Zoom “Support Hours” are 24 x 7, including public holidays, where agents or technical engineers are available for email or live support.

Phone: 1-888-799-9666, extension 2

Online Submission: Chat live with the support team by visiting your account and selecting help in the lower right-hand corner.

For issues that cannot be resolved via the online resources or chatbot, please contact the IT Service Desk to escalate the issue directly to Zoom.